FAQ

How do I get started?

Getting started is simple.  All you have to do is give us a call, answer a few questions, tell us what you need, and we will connect you with a nurse for a free nursing assessment.

What types of payment do you accept?

We accept all sources of payment like private pay, long-term insurance, Medicaid, and private insurance.

Why should I pick Holistic Home Care for my care?

That is a very good question.  Holistic Home Care is dedicated to being one of the leading home care agencies in the Coulee Region.  We will work closely with you and your primary care provider to come up with a plan of care that is individualized for you and your needs.

Do I have to sign a contract with you for a specific amount of time?

No contract is necessary with us.  You have the right to terminate our services at any time.  All we need is a four-hour notice to ensure we have enough time to contact our caregivers to let them know not to come.

Is your caregiver able to provide quality and safe care for me?

We require each of our employees to go through pre-service training before being assigned and placed in a client’s home.  All employees must be able to demonstrate the training skills safely and correctly before providing services to a client.  

Am I safe with your caregiver?

For the safety of clients, employees, and family members, background checks are required on all individuals including criminal and caregiver checks.  Other verifications can include past and current employment, military discharge papers, references and state license.  

What happens if I do not like my caregiver?

If you have any issues with your caregiver simply just give us a call and we can set you up with a new one.

How much do you charge for services?

Prices depend on the type of services required.  Contact us today and we can give you more information on pricing.

What hours do you usually provide care?

You have complete control of your schedule.  If something comes up, just give us a call and we can reschedule your visit for another day or time that is more convenient for you.

How long does the process usually take?

The process depends on many factors, but it should take a few days.  Contact us today and we can discuss our intake process with you.